Builder’s notebook
Working notes from putting AI into production at SpineLegal. What it cost, how we tested it and where it broke.
What this series covers
Who it’s for
Product and engineering teams building AI into regulated or professional-services software, and anyone who wants an honest account rather than a demo.
Questions it asks
- How do we test an answer that has no single right version?
- What does this feature cost per user, per month?
- What happens when the model is wrong, and who sees it first?
One essay a month. Each arrives the day it is published.